·         Provide prompt, efficient and courteous services to guests, members and visitors

·         向客人、会员和来访者提供及时、高效和礼貌的服务。

·         Maintain Health Club facilities according to set standards of order and cleanliness

·         按照既定次序和清洁标准来维护健身俱乐部设施。

·         Report repairs and maintenance problems to supervisor

·         向主管汇报维修和保养问题。

·         Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information

·         熟悉酒店的设施、活动、设备、服务和其它相关情况，以便向客人提供准确信息。

·         Be knowledgeable about all hotel facilities in order to promote and sell them to guests

·         熟知酒店所有设施，以便向客人进行推销。

·         Ensure guests amenities, towels, linen and other guests needs have ample supply

·         确保充分供应客人的用品、毛巾、布草等。

 ·         Follow hotel procedures in relation to pool towel issue and retrieval

·         遵守酒店关于泳池毛巾的发放和回收的工作程序。

·         Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service

·         与关联部门，如洗衣房、客房部和工程部进行沟通，以向客人提供上乘服务。

·         Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders

·         为客人、会员和已登记的儿童开展活动与服务，对其做相关说明并提醒其注意安全。

·         Abide by rules and regulations and policies and procedures of hotel

·         遵守酒店的各项规章制度、政策和工作程序。

·         Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained

·         对游泳池进行定期视察，以确保其达到清洁标准。

·         Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure 

·         就游泳池、Spa和体育馆的使用向客人和来访者正确收费，并按照工作程序将费用计入房间帐单。

·         Attend scheduled training

·         参加排定的培训活动。

·         Participate actively in employee activities

·         积极参加员工活动。

·         Adhere to specified hygiene and personal appearance standards

Required Skills –

技能要求

·         Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

·         拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

·         Able to read and write English

·         能够读写英语