·Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
·确保所有的客人要求和问题都迅速和有效地响应和处理，同时在每日高峰期的时候给予他人帮助。
·Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
·及时地接听、回答国内外客人的询问，正确地转接电话并向客人提供所需信息。

1.	Team p.
具有团队精神。
2.	Must have excellent interpersonal skills and enjoy working with public.
具备卓越的人际交往能力并且喜爱工作。
3.	Ability to multitask.
能胜任多样化任务。
4.	Good knowledge in English language .
良好的英文知识。
5.	Good grooming and presentation of personal appearance.
良好的仪容仪表。
6.	Flexible schedule must be able to work Night and weekends.
在晚上和周末实行弹性工作制。
7.	Ability to make independent decisions in dealing with customer related issues.
在处理客人相关问题的时候具有独立决策的能力。